PRIVACY POLICY

Last updated: December 29, 2025

 

RV COUTURE 24 (“we”, “our”, “us”) operates the website https://rvcouture24.in (the “Website”) and online store, including all related content, features, tools, products, and services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through our Services or otherwise communicate with us.

 

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

 

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you. Depending on how you interact with our Services, we may collect the following:

 

1. Contact Information

• Name

• Billing and shipping address

• Phone number

• Email address

 

2. Transaction & Payment Information

• Order details and purchase history

• Payment method and transaction confirmations

Note: Payment details are securely processed by third-party payment gateways. We do not store full card or banking information.

 

3. Account Information

• Login credentials

• Preferences and settings

 

4. Communication Information

• Messages sent via email, WhatsApp, contact forms, or customer support

 

5. Device & Usage Information

• IP address

• Browser type and device information

• Pages visited, time spent, and interactions on our Website

 

Sources of Personal Information

We collect personal information from:

• Directly from you when you place an order, create an account, or contact us

• Automatically through cookies and similar technologies when you browse our Website

• Service providers who help us operate the Website and deliver Services

 

How We Use Your Personal Information

We may use your personal information to:

 

Provide & Improve Our Services

• Process orders and payments

• Arrange shipping, delivery, returns, or exchanges

• Manage customer accounts

• Improve website performance and user experience

 

Customer Support & Communication

• Respond to inquiries and support requests

• Send order confirmations, updates, and service-related messages

 

Marketing & Promotions

• Share product updates, offers, and festive collections (only if you opt in)

 

Security & Fraud Prevention

• Protect against unauthorized access, fraud, and misuse

 

Legal & Compliance

• Comply with applicable laws, regulations, or legal processes

 

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality

• Understand user behavior

• Enhance browsing experience

 

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the Website.

 

How We Share Personal Information

We may share your information only when necessary, including:

• With service providers such as payment processors, logistics partners, website hosting providers (including Wix), and analytics services

• For legal reasons to comply with laws or protect our rights

• With your consent, when you request or authorize us to share information

 

We do not sell or rent your personal information to third parties.

 

Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies separately.

 

Children’s Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us to have it removed.

 

Data Security & Retention

We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure.

We retain personal information only as long as necessary to:

• Fulfill orders and services

• Meet legal and accounting requirements

• Resolve disputes

Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent for marketing communications

 

You may exercise these rights by contacting us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

 

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

RV COUTURE 24

📞 Phone: +91 8208361967

📧 Email: contact@rvcouture24.in

🌐 Website: https://rvcouture24.in